Introduction

At Health Vitality MM, we aim to ensure that your orders are delivered promptly and reliably. This Shipping Policy outlines the terms and conditions regarding the shipping of our products.

Shipping Destinations

We currently ship to addresses within Thailand. If you are located outside of this region, please contact us at help@healthvitalitymm.com.

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Timeframes

We offer shipping through the following couriers:

• Thailand Post
• Flash Express
• Kerry Express

If you have a preferred courier, please indicate this in the Order Notes section during checkout. Shipping times may vary depending on your location and chosen shipping method.

Shipping Fees

• Shipping fees are calculated at checkout based on the weight of the order and destination.
• Free shipping may be available for orders over THB 5,000.

Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. Use the provided link to monitor your shipment’s progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. Health Vitality MM is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
• For lost shipments, contact us at help@healthvitalitymm.com, and we will assist you in resolving the issue.

International Shipping

For international orders, please note:

• Customs duties, taxes, or fees may apply and are the responsibility of the customer.
• Delivery times may be longer due to customs processing.

Changes to This Policy

We may update this Shipping Policy as needed. Updates will be posted on this page with an updated effective date.

Contact Us

For questions about shipping, please contact us at:

• Email: help@healthvitalitymm.com

Thank you for choosing Health Vitality MM. We are committed to delivering your health essentials quickly and safely!